Matey AI Website Privacy Policy

Effective Date: April 15, 2025

Matey AI (“we,” “us,” or “our”) respects your privacy. This Website Privacy Policy explains how we collect, use, share, and protect your personal information when you visit www.matey.ai (the “Website”). This policy does not apply to our software platform or services, which are governed by a separate privacy policy and End User License Agreement (EULA).

By using this Website, you agree to the practices described below. If you do not agree, please do not use the Website.

1. Information We Collect

We may collect the following types of information when you use our Website:

A. Information You Provide Voluntarily
  • Name, email address, phone number, or other contact details (e.g., when you fill out a form or subscribe to updates)
  • Correspondence you send to us, such as emails or support requests
  • Survey responses or feedback
B. Information Collected Automatically

We may use cookies and similar tracking technologies to collect:

  • IP address and location data
  • Browser type, device type, operating system
  • Pages visited, time spent on the site, and interaction data
  • Referring URLs and search terms

See Section 5 below for more on cookies and how to manage them.

2. How We Use Your Information

We use your information to:

  • Operate and improve our Website
  • Respond to inquiries and provide support
  • Send you updates or marketing messages (if you opt-in)
  • Comply with legal obligations
  • Monitor and protect the Website from fraud or abuse

We do not sell your personal information.

3. Disclosure of Your Information

We may share your personal information with:

  • Service providers and contractors (e.g., hosting, analytics)
  • Legal or regulatory authorities when required by law
  • A buyer or successor in the event of a business transfer
  • Other third parties with your explicit consent

4. Your Rights and Choices

Depending on where you reside, you may have the following rights:

For California Residents (CCPA/CPRA):

  • Right to Know: What categories of personal information we collect and how we use it
  • Right to Access: Request a copy of the personal information we have about you
  • Right to Delete: Ask us to delete your personal data, subject to exceptions
  • Right to Correct: Ask us to correct inaccurate personal information
  • Right to Opt-Out of Sale or Sharing: We do not sell your data, but you can still contact us with any concerns

To exercise any of these rights, contact us at support@matey.ai. We may need to verify your identity before fulfilling your request.

5. Cookies and Tracking Technologies

We use cookies and similar technologies for functionality, analytics, and marketing. You can manage cookies through your browser settings. Declining cookies may affect your experience on the Website.

Third-Party Tools We Use:

6. Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy, or as required by law. If you contact us to delete your data, we will honor your request unless we are legally required to retain it.

7. Children’s Privacy

This Website is not intended for children under 18. We do not knowingly collect data from children. If we learn we have collected data from a child under 13 without parental consent, we will delete it promptly.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission is 100% secure. You use the Website at your own risk.

9. Changes to This Privacy Policy

We may update this policy periodically. When we do, we’ll revise the “Effective Date” at the top of this page. Continued use of the Website constitutes your acceptance of the revised policy.

10. Contact Us

Questions, concerns, or requests? Reach out to:

Matey AI
Email: support@matey.ai